Why does Crash Bandicoot look different in Japan?
The Japanese Crash has huge round eyes, a small closed smile, and a smaller tuft of hair. The American Crash has green eyes and a grin full of teeth. The difference was decided in a single meeting in Japan, where Sony Computer Entertainment Japan told Naughty Dog that the character and the game's non-Japanese heritage were its weak points, and it was fixed, on the spot, during a break. The redesign then carried a Western platformer to a place no Western game had been: a million copies sold in Japan.
THE TWO COVERS
The fifteen-minute face, on the box
WHAT CHANGED
A face, a difficulty curve, and a paper trail of small merciesWHAT HAPPENED
The receipts, three games deepThe Japanese edition of the first game sold 610,000 copies by late February 1998, and in May 1997 Crash became the first non-Japanese game to receive a Gold Prize in Japan for passing half a million units. Crash 2 went further: about 1.3 million copies in Japan, the highest-selling Western title in the country at the time. Crash 3 finished the argument, outselling both predecessors in Japan and becoming the first non-Japanese PlayStation game to sell over a million copies there.
Compare the other shelves in this gallery. Japan softened Spyro by rebuilding the whole game around its players' comfort, and Japan never received Conker or the third Spyro at all. Crash is the middle path and the success story: keep the game, redraw the face, soften the cruelest edges, hide the passport, and dance on television. The two boxes above are the whole strategy in one glance, which is why the Library files the Japanese Crash not as a variant but as the version that proved a Western mascot could be re-engineered into a Japanese one.